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Frequently asked Questions

  • How To Buy A Clash Of Clans Account
  • Simply choose the COC account you wish to purchase, add it to your cart and proceed to the checkout process. Once you’re in checkout fill the information required and pick your desired payment method. We have a wide variety of payment methods on our website, including:
    • CashApp (US P2P Money Transfer)
    • Venmo (US P2P Bank Transfer)
    • PayPal (Worldwide)
    • Credit Card (Visa, Mastercard, AMEX, more…)
    • Debit Card
    • Ideal
    • Crypto
    If you have another form of payment that we don’t have listed at checkout, please let us know on Live Support. We will try our best to accommodate you.
  • Are These COC Accounts Available On IOS Or Android?
  • Our COC accounts can be accessed on any device which supports the game. We will provide you with a detailed PDF instruction guide when you purchase an account to show you how to set up the account properly on any device. We also provide 24/7 Live Support if you have any further questions, such as details on how to access your new account using your preferred device and operating system.
  • How Can I Request A COC Account?
  • Don’t see the type of account you’re looking for? No problem. Just notify us on Live Chat with the type of account you want, and we’ll do our best to find it for you. We are confident we can find you exactly what you need… if it exists!
  • Is It Safe To Buy A COC Account?
  • We take your safety and security very seriously at Grindswap.com. Unlike most account websites, we do not purchase accounts from random players. We believe this puts our buyers at a security risk, therefore we only source our accounts in-house from our trusted network by meeting with the original owner of the account in real life and exchanging information. This allows us to ensure that the accounts we sell are never at risk of recovery or in-game bans and because of this we’re able to offer lifetime warranty for all our COC accounts. We provide a detailed PDF with instructions on how to set up your new account properly, and ensure you can enjoy it for the years to come. Follow our simple instructions and you will enjoy playing your new COC account with zero interruptions.
  • Can I exchange an account I purchased?
  • You can if we have not delivered the order yet. Although if the account has been delivered then we cannot exchange it for you. All sales are final.
  • What If I forgot my password and can’t log in to the account I bought?
  • You can change the password of the account you bought. Make sure you use a password that you’ll remember because when we deliver the account to you, you will have full access to it. You can contact us anytime and we will do our best to help, but we can not guarantee that we will be able to recover the account if you have changed the password.
  • What is your refund policy?
  • Refunds may be requested prior to delivery of the products or services. Refunds are only available as credit towards future purchases. Refunds will not be granted in any circumstance after the product or service has been delivered by The Company. For details please see our Terms & Conditions page.