Frequently Asked Questions
We understand you may be sceptical if you haven’t heard of us before or have had bad experiences before. We promise all customers satisfaction guaranteed, or we’ll give you a full refund. Just have a look at our reviews on Trustpilot to see what other happy customers have to say. You can also see our review on ScamAdvisor.
Delivery time will depend on the game you are interested in. For OSRS Accounts delivery is instant whereas for COC Accounts the maximum delivery time is 12 hours.
Credit/Debit Card, Paypal, Cashapp, Venmo, Crypto and OSRS/RS3 Gold. If you’d like to pay with another method, let our support team know.
GrindSwap.com aims to provide the highest quality in-game accounts for COC and OSRS. All our OSRS accounts are created by us and trained by our staff and all our COC accounts are bought by meeting the original owner in real life and exchanging the account information. This is the only way to ensure safety and it is why we are so confident in any product that we list on the website.
You can if we have not delivered the order yet. Although if the account has been delivered then we cannot exchange it for you. All sales are final.
You can change the password of the account you bought. Make sure you use a password that you’ll remember because when we deliver the account to you, you will have full access to it. You can contact us anytime and we will do our best to help, but we can not guarantee that we will be able to recover the account if you have changed the password.
Refunds may be requested prior to delivery of the products or services. Refunds are only available as credit towards future purchases. Refunds will not be granted in any circumstance after the product or service has been delivered by The Company. For details please see our Terms & Conditions page.
We’d love to hear from you. Please drop us a message with any questions or comments you have.
Are you in the video games business and think there’s an opportunity to work with us? Select the subject type “Business/press/other” below and drop us a line!
- Company: Grindswap
- Address: 30 N Gould St Ste R (suite) 82801, Sheridan, WY 82801
- Phone Number: +15107408066
🕒 Always Open, Always Available!
We’re at your service 24/7. Reach out to us anytime via our Live Chat for instant assistance. Your questions matter, and we’re here to help, day or night.